Terms

TERMS AND CONDITIONS

These Terms and Conditions together with other documents mentioned herein govern the use of Platform and set out the rules of placing orders, making purchase, and accessing and use Products offered on the Platform. Please read this document and our Privacy Policy carefully before using this Platform. By using the Platform and/or submitting an Order form, you agree to these Terms and Conditions and Privacy Policy and you will be bound by its terms. You may access the applicable version of these Terms and Conditions and Privacy Policy at any time through the Platform. If you disagree with any section of these Terms and Conditions or Privacy Policy, you should immediately discontinue to use the Platform.

Please note that this document may be updated at any time and it is your liability to familiarize yourself with an applicable version.

Definition used in the Terms and Conditions

Platform – shall mean this website: lionmoneypartners.com.

Platform Administrator – shall mean the company managing the Platform, ensuring appropriate technical conditions for concluding contracts within the Platform by Customer and Merchant. The Platform Administrator, depending on the agreement concluded with the Merchant, may provide sales support services to Customers, on behalf of Merchant.

Customer – shall mean a legal entity, organizational unit or a natural person, of legal age according to the laws of their country of residence, who makes an Order on the Platform.

Consumer - shall mean a Customer who is a natural person and concludes the Contract for personal purposes only, outside the scope of an economic activity.

Terms and Conditions – shall mean these Terms and Conditions for the provision of services by electronic means within the Platform, regulating the rights and obligations of the Merchant and the Customer in connection with the agreements concluded within the Platform.

Product – shall mean online webinar or package of selected webinars and/or educational materials, selected by the Customer; access to Product may be limited in time and may require activation made or action taken by the Customer within a given deadline – the Customer shall receive detailed instruction upon placing an Order.

Affiliate – shall mean the third party to whom the Merchant outsourced selected marketing activities aimed at bringing potential Customers’ attention to the Platform.

Promotion – shall mean marketing action carried out by means of the Platform or Affiliates aimed at promoting the Products; Promotion may be limited in time, depending on the Product free Add-ons may be offered within marketing action; size, type, term of the Promotion and Add-on, if applicable, is communicated to the Customer.

Add-on – shall mean free of charge gift added to Product being subject to the Promotion; type and quantity of any such free gift is communicated to the Customer before placing an Order; depending on the Product and Promotion type different gifts may be added; gifts are always provided free of charge; some gifts are executed by dedicated external providers; the Customer who received the right to receive a free gift who wishes to redeem a gift is required to take action in the form of submitting request, or other, in accordance with instructions provided upon making purchase; different instructions may apply depending on gift type and/or external provider; depending on type of the gift additional requirements concerning Customer may apply. Disclaimer: Nothing in the Promotion shall be construed by the Customer as an offer to purchase a gift.

Merchant – shall mean this entity: Digital Dialog LLC duly registered in U.S.A with office address: 1209 Orange Street, Wilmington, Delaware 19801, U.S.A. register number: 7653990 concluding the Contract with the Customer.

Contract – shall mean contract for sale of Product, between Merchant and the Customer, concluded within the use of the Platform, on the basis of which the Customer is granted a limited access to the Product of Customer’s choice and, if applicable, an Add-on.

Access Password – shall mean a unique sequence of alphanumeric characters provided by the Merchant, which enables time limited access to the Product.

Order – shall mean Customer's declaration of will aimed directly at concluding a Contract, indicating, in particular but not limited to, type and number of Products requested for purchase, submitted through the Platform or Affiliates; in order for the Contract to be concluded effectively the Merchant is required to confirm that the Merchant accepted an Order.

Payment Service Provider – shall mean third party providing services in the scope of data processing and payments, invoicing of amounts due, reconciliation of balances and reporting.

Fees – shall mean fees charged to the Customer for handling and preparing an Order, added to the price of an Order, the amount of which depends on the type of Order; final value of all applicable Fees is visible to the Customer in summary of each Order. All Fees are available for review before Customer places an Order.; the Merchant reserves the right to charge additional fee for additional services regarding an Order, in connection with Promotion, or as part of after-sales service.

GENERAL PROVISONS
1. Only persons who are over age of 18 and eligible to enter into a binding agreement are allowed to use the Platform.
2. Products and information about the Products offered on the Platform or as part of Promotion, constitute an invitation for the potential Customer to conclude a Contract.
3. In order to use the offer available on the Platform, access to a computer or other end device with an Internet connection is required. The Platform does not provide access to any such device or an Internet connection.
4. Platform Administrator shall take appropriate and proportionate security measures, in order to ensure secure transmission of data and communication in relation to service provided through the Platform and prevent unauthorized collection and/or modification of the personal data transmitted online.
5. The Merchant reserves the right to cancel any Order, due to Customer's suspicious, offensive, or potentially fraudulent behavior, as well as when the Customer has the history of submitting Orders within the Platform with no intention of making a purchase.
6. The Merchant reserves the right to make changes to the specifications of the Products.
7. The Merchant reserves the right to discontinue the sale of Products at any time and/or to modify these Terms and Conditions.
8. By agreeing to the Terms and Conditions the Customer declares and confirms to use the Platform and any of its content for personal purposes only.
9. By agreeing to the Terms and Conditions the Customer declares and confirms to use the Platform and any of its content in accordance with applicable laws and the purpose for which this Platform was created.
10. All purchases are made for personal use only.
CUSTOMER INFORMATION AND DATA
1. Customer agrees not to provide false information, in particular but not limited to false names, addresses, contact details and payment information.
2. The Customer agrees to update Customer’s data in case they change. In case the Customer fails to fulfill obligation to update data, the Merchant shall not be held liable for any consequences resulting from such failure.
3. Customer's personal information is collected and processed under the terms of the Privacy Policy.
4. By submitting an Order form the Customer confirms the authenticity and accuracy of the provided data and agrees to the processing of personal data contained therein for the purposes of Order processing and after-sales services, as well as offering products and services by the Merchant directly to the Customer.
5. Personal data provided upon placing an Order may be processed by the Payment Service Provider, logistic company or other entity that performs services on behalf of the Merchant, to the extent necessary for an Order to be processed, Contract to be performed, Product and/or Add-on to be used, and after-sales services to be provided.
6. Additional verification of Customer's identity may be conducted during the Contract conclusion and/or withdrawal as well as for the purposes of redeeming a Product and/or Add-on. Verification may by conducted by external providers. The Customer will be informed if provision of additional data, such as date of birth, a scan of an ID document confirming the Customer's identity or other documents is required.
CONTRACT
1. In order to make a purchase a Customer must correctly fill in an Order form.
2. The following is the minimum personal information required to correctly fulfill an Order form (available on Platform or Affiliate’s website): a) Customer’s full name, b) phone number, c) e-mail address.
3. Each submitted Order form is reviewed and subject to acceptance. Upon receipt of each Order form, the Merchant's Customer support team shall contact the Customer by telephone to confirm the personal and Order details and/or establish final terms of the Contract.
4. Once details indicated above are confirmed and the Order is accepted for further processing, the Customer shall receive an Order confirmation in electronic form sent to the e-mail address provided by the Customer. Order confirmation is equivalent to concluding a Contract.
5. In case the Customer has not completed placing Order, the Merchant's Customer support team shall contact the Customer using the data provided during the Order placement process, in order to confirm the receipt of the Order, which the Customer agrees to. The confirmation mentioned above shall be tantamount to placing an Order by the Customer, in accordance with the conditions specified in these Terms and Conditions. The Contract is not concluded until all of the conditions of the Contract are agreed upon by the Parties and the Customer receives an Order confirmation through an email.
6. Once the Contract is concluded Customer shall receive an Access Password immediately and in case of any technical issues no later than within 30 days from the date of concluding a Contract by e-mail, courier or registered post.
PRODUCTS
1. By concluding the Contract for a Product, the Customer receives temporary access to online webinar, along with live advise and support given during the course.
2. The Contract authorizes the Customer to select access to any of the Products offered in the Platform. The Customer is entitled to freely select an online webinar from among the courses available on the Platform.
3. The access to Product entitles the Customer to view the selected online webinar via Platform, for the duration of the course and, if applicable, subsequently, for a specified period of time, as notified to the Customer.
4. The content of the Platform, Products in particular, are subject to full protection in regard to copyrights or other intellectual property rights and must not be used for purposes other than those expressly permitted in these Terms and Conditions – in particular, they must not be copied, either in whole or in part.
5. The Customer is granted a limited, non-exclusive, non-transferable license to access and view the chosen Product and associated content solely for personal, non-commercial, educational purposes of the Customer. All other uses are expressly prohibited. Especially, the Customer has no right to resell the Product in any manner, or display, distribute, or make available any Product available on the Platform to any third party in any manner, for a fee or otherwise. This includes, but is not limited to, sharing Product with third parties, downloading the Product, sharing or uploading the Product on any website, as well as making the Product publicly accessible in any other way.
6. The Merchant reserves the right to revoke any license to access and use any Product at any point in time due to legal grounds or Merchant’s policy reasons.
7. Some of the Products or features on the Platform may be disabled from time to time. For example, Q&A services or teaching assistance may be disabled, suspended, or terminated due to the lack of availability of instructors, technical difficulties, or other reasons, that may be notified on the Platform or to Customer directly.
8. To access the Product, the Customer is obliged to use appropriate equipment, that meets basic technical requirements, that is: (I) computer/laptop/telephone or other end device with a compatible operating system; (ii) Internet, preferably a high speed wired connection, since wireless internet connectivity may fluctuate during the live event; (iii) audio connections, including computer speakers, headphones, or earbuds, and a microphone; (iv) if applicable – a webcam, (v) access to the supported web browser.
PRODUCT USE
1. The Customer shall be informed about all details necessary to redeem and access Product and/or redeem and receive Add-ons, if applicable, including log-in details, will be provided in the shipment or through an e-mail.
2. Once accessed and/or used Products are not exchangeable or returnable.
3. Products can be accessed and used only through the Platform with the use of temporary Access Password provided to the Customer upon concluding the Contract.
4. Each Access Password can be used only once and only in full, meaning it can never be used partially.
5. Access Password is valid for 12 (twelve) months from the date of delivery of such Access Password. This means Access Password must be activated and the Product used within the period indicated in the preceding sentence. After this period, it is not possible to use the Product.
6. If the Customer is required to take additional actions, such as provide document or submit application to redeem an Add-on or use the Product, it shall be submitted within period indicated in point 5.5 above.
7. The Merchant is legally obliged to ensure that the Products comply with the concluded Contract. The Merchant does not make or give any additional promises, warranties, guarantees or representations concerning the Products.
8. Provisions of this section apply to the Add-ons accordingly.
DELIVERY
1. Products ordered in electronic form and the associated communication shall be delivered to the e-mail address indicated by the Customer in the process of placing the Order. Delivery of such Products is free of charge.
2. Products that require physical delivery to a postal address shall be delivered by a courier company service to the address specified by the Customer in the process of placing the Order. Cost of delivery may differ depending on postal address and/or Products shipped and selected method of delivery i.e.: express delivery etc. Delivery costs shall be covered by the Merchant or the Customer, depending each case on the parties’ arrangements made during Ordering process or in the Contract. The Customer shall always be made aware of all delivery costs before placing the Order.
3. No deliveries are made to high-risk countries. Delivery address is subject to verification in the process of placing an Order. Indicating address within the territory of one of the high-risk countries may result in cancelling an Order.
PRICE AND PAYMENT
1. All prices include all taxes applicable to the country of the Merchant's registered seat. Customer shall be liable for the collection, deduction, declaration and payment of additional taxes to the appropriate tax authorities whenever an additional tax obligation is in effect in the country of residence of the Customer. All prices are quoted in a particular currency.
2. Total Order of the value is the amount specified in the Order confirmation, which is the price of the Product selected by the Buyer and applicable Fees. The value of the Order is equivalent to the total amount that the Customer has agreed to pay.
3. Customer may freely choose from the available payment methods communicated to the Customer in the process of placing an Order.
4. Payments may be recorded and processed by different Payment Service Providers or courier companies if payment on delivery is selected.
RIGHT TO WITHDRAW FROM THE CONTRACT
1. The Customer, who is a Consumer, who hasn't used the Product is entitled to withdraw from the Contract within 14 (fourteen) days from the date on which the Customer received the Access Password to the Product and to receive the full refund of costs. The form for withdrawal from the Contract is attached to the Terms and Conditions.
2. The Customer who uses the Access Password, uses the Product and/or Add-on received as part of the Contract within the period of 14 days indicated above, acknowledges and agrees to lose the right to withdraw from the Contract.
3. In order to effectively withdraw from a Contract and apply for a refund, a Customer is required to notify its will to withdraw by sending a message to: support.claims@lionmoneypartners.com. In addition, all physical/tangible goods and Add-ons received by the Customer as part of the Contracts must be returned and are subject to inspection in accordance with Merchant’s internal procedures.
4. Due to internal processes and guidelines of our logistics' partners and delivery companies with whom we cooperate, the only acceptable form of refund by way of withdrawal from the Contract is a transfer to the bank account.
5. Additional data such as Customer’s bank account information or other relevant data may be required in order to proceed withdrawal and costs refund.
COMPLAINTS
1. The Customer shall be entitled to submit a complaint by email to: support.claims@lionmoneypartners.com if Customer believes that the services provided, or Products sold through the Platform are not carried out or are carried out in breach of the provisions of the Terms and Conditions.
2. Merchant shall consider Customer’s complaint within 30 days from its receipt to the email address specified in point 9.1 above. If submitted Complaint does not include information necessary for its consideration, the Merchant shall request the person submitting such Complaint to provide the necessary information. In such case a 30 days consideration period shall run from the day on which a completed Complaint is received.
3. Complaint shall include at least the Customer's full name and surname, Customer's email address and a short description of Customer’s objections. It should also indicate preferred method of resolving the Complaint. If identifying the Customer is not possible, the Complaint will be left unconsidered.
4. A response to a Complaint shall be sent to the email address specified by the Customer in the Order, unless another email address, not assigned to the Order, is directly specified by the person sending the Complaint who acts on behalf of the Customer submitting Complaint or in other justified circumstances.
5. The Merchant shall not be liable for any damages and/or losses caused by the Merchant's fault.
6. If the Consumer is EU citizen, to pursue claims against Merchant, Consumer may use out-of-court procedures for pursuing claims and handling complaints. A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a comprehensive service for consumers and traders seeking an out-of-court resolution of disputes concerning contractual obligations under online Contracts.
LIABILITY AND INDEMNITY
1. The Platform Administrator is not a party to the Contract for the purchase of Products or other services, but only offers a Platform where Merchants and Customers may conduct activities aimed at concluding a Contract, as well as performing the Contract. The Platform Administrator shall not be liable for the quality, safety or legality of the services or the Products purchased, as well as for the reliability and accuracy of the information contained in advertisements, for the possibility or right of the Merchants to sell certain products or services, or for the solvency of Customers placing Orders.
2. The Payment Service Provider, logistic provider or other entity conducting services connected to the Contract on behalf of the Merchant is not a party to the Contract concluded between the Customers and Merchants and shall not be held liable for improper performance or non-performance of Contracts concluded by the Customers.
3. Neither the Platform Administrator nor the Payment Service Provider, logistic provider or other entity conducting services connected to the Contract on behalf of the Merchant, shall be liable for any special, indirect or consequential losses incurred during the use of the Products or the Add-ons.
4. The Merchant shall not be liable for the violation of these Terms and Conditions, if fulfilment of a particular obligation has become impossible due to reasons beyond its control.
5. The Platform Administrator provides the Platform “as is”, “with all faults” and “as available”. The Merchant and its suppliers do not give express warranties or guarantees regarding Platform, Access Password, Add-ons, or any other products or services.
6. To the maximum extent permitted by law, the Platform Administrator and its employees, directors, agents, as well as the Merchant do not guarantee that Products or any other services offered by Merchants are merchantable, of satisfactory quality, accurate, timely, fit for a particular purpose or need, compliant with law, suitable for use or provided with due diligence and abilities. The Merchant does not guarantee that Products shall meet the requirements of Customers, will be free of errors, useful, complete or available at all times. The Platform Administrator does not guarantee that the advantages which can be obtained in connection with the use of the Platform will be effective, reliable and accurate and that they will meet the expectations of Customers. The Platform Administrator gives no guarantees with respect to the protection of privacy and security other than those expressly set out in the Privacy Policy. The Platform Administrator does not guarantee that the Customer will be able to access or use the Platform at any chosen time and location. No oral or written information or advice given by its representative shall constitute a guarantee. The Customer may have additional consumer rights under the Customer’s local laws at its place of residence that these Terms and Conditions cannot change.
7. By accepting these Terms and Conditions, the Customer agrees to indemnify and hold harmless, in so far as permitted by law, the Merchant and/or Platform Administrator, its directors, employees and agents from liability for any claims, damages, liabilities, losses, amounts due, costs or debt and expenses (including, without limitation, for any reasonable charges incurred in relation to any claims or court proceedings which have been instituted or which the Merchant and/or Platform Administrator can be at risk of in relation to any parties) resulting from, respectively: the use by the Customer of access to Products; the breach by Customer of any provision of these Terms and Conditions; the violation of any rights of third parties, including without limitation any copyright, property or privacy right; and any claim that the content provided by the Customer causes damage to a third party.
8. The obligation to indemnify and hold harmless referred to in point 10.7 above remains in force after the expiry of these Terms and Conditions and after the Customer stops using the Platform.
FINAL PROVISIONS
1. If any provisions of these Terms and Conditions are deemed invalid or ineffective, this shall not affect the validity and enforceability of the remaining provisions hereof. Such an invalid or ineffective provision shall be replaced with a valid and effective one that resembles as close as possible the economic effect which the invalid or ineffective provision had referred to.
2. Any disputes between Merchant and Customer, not being a Consumer, shall be settled by the court having jurisdiction over the Merchant’s registered office. Disputes between Merchant and a Consumer shall be settled by the court having jurisdiction over the place of residence of the Consumer at the time of placing the Order. Contracts shall be governed by the law of Merchant’s register seat or, if the Customer is a Consumer, the law of the Consumer’s country of residence at the time of placing the Order.